Hayley Sawyer
sawyerh1@outlook.com
+1 (423) 598-0004
www.linkedin.com/in/hayley-sawyer/
Education
Xavier University
2012 - 2016
Cincinnati, OH
BA Advertising with a Minor in Psychology
Technical Skills
Self-Starter
Resolution
Oriented
Detail Oriented
Pattern finder
Emotional Intelligence
Creativity
Flexibility
Personal Skills
Microsoft Office Suite
Adobe Creative Suite
Visual Communications
Data Annotation, AI
Customer Service
Product Sales
Computer Literacy
Work Experience
Business Development Representative And Customer Service Analyst
N3/Accenture
Atlanta, GA, Remote
February 2020 - October 2023
Employment initiated through Robert-Half agency, salaried in May 2020.
First of my training class to be placed on a campaign (Pepper). Worked with new Uber Eats customers to complete account set-up, and worked with established accounts to solve any questions about operating on the app. Developed methods to detect fraudulent accounts through analyzing patterns. These processes became company protocol for fraud detection.
Business Administration
Adams Lithographing
Chattanooga, TN
November 2018 – June 2019
Employment initiated through Robert-Half agency.
Front of house, office administration, timesheets, invoicing, and working closely with accounts payable and receivable.
Marketing and Project Management
Chattanooga State Community College
Chattanooga, TN
February 2018 – November 2018
Creating promotional and informational programs for the Office of International Community Outreach. Primary administrative for ESL courses. Planning and event management for Latin Fest and Culture Fest, primary community outreach events.
One year Working Holiday Visa in Dublin, Ireland, Employment initiated through local temporary employment agency
Front of House
The Tara Building
September 2017 - October 2017
Co-working and Gallery space. Answered phone and email inquiries. Tracked membership onboarding and payments. Order all office and kitchen supplies. Took on new priorities and jobs as the company developed. Was offered role as Building Manager through visa extension, but visa was denied.
Reception
Women’s Health Initiative
July 2017 – August 2017
Onboarded all new and current patients. Developed organizational label system for patient files.
Telesales
Donedeal.ie
May 2017 to June 2017
Made cold calls to current car dealership members regarding changes in membership and benefits.
Departmental Reception
IBEC
March 2017 to April 2017
Directed phone and email inquiries to relevant law and human resources advocates.
Reception
Casceis
February 2017
Directed phone and email inquiries to CEO and relevant investment fund case managers.
Telesales Executive
Glanbia Consumer Foods
November 2016 to January 2017
Recorded dairy orders for milkmen across Ireland. Received and placed calls to a regular list of clients.
Retail Guide
Eddie Bauer
Cincinnati, OH
August 2015 to May 2016
Sold equipment, gear, and clothing to customers. Recognized as lead employee in units per transaction and overall sales on 5 occasions.
Personal and Professional Projects
Presented Advertising Plan for Findlay Market Farm Stores’ and Cincinnati Zoo’s Overnight Programs
Studied at Florence University of the Arts, Florence, Italy, Spring 2015
Led Xavier University club rowing team as Secretary from 2012 to 2016, earning Club Team of the Year 2015
Designed marketing and informational flyers for local non-profit Northside Neighborhood House for grand opening of new thrift shop location (Chattanooga)
Volunteered at Martin Luther King Elementary School teaching English language, February to May 2015 (Florence, Italy)
Summer coaching, directed practices, technique training, and strength conditioning for novice and varsity high school rowers, June 2012 to August 2015 (Chattanooga)
Freelance photography for Chattanooga State International Community
Outreach Office, February 2018 - November 2018House of Beautiful Business, volunteered with the conference in Lisbon, Portugal, November 2019-present. On-site logistics, communication with speakers and attendees, event management.
Published and Creative works
Blush Magazine, article in August 2014 issue (Chattanooga)
Took 3-month road trip around the perimeter of the United States, worked with HipCamp taking listing photos for campsites, created a photo journal 2019 , self-published on Blurb.com, 2019
Self published 4 photo books The Lake, Pink Book, 2019, Venezia
Decatur Living, photography for Spring 2020 issue (Atlanta)
Gallery Show with fellow artist at Pax Breu Ruim, February 2024 (Chattanooga)
Showed at House of Beautiful Business Opening Ceremony, 2020, (Lisbon) and work subsequently featured in book 10 Moral Questions
Freelance photography, wedding, engagements, senior photos
Attended Yeah Field Trip photography conference, 2018 to 2019 (Santa Barbara, CA and Marfa, TX)